Vol. 6 No. 3
June 1, 1997 - September 30, 1997

The FLRA Bulletin


The Federal Labor Relations Authority
607 14th Street, N.W.
Washington, D.C. 20424-0001


CONTENTS
News to Know
Update on CADR
Authority Cases
Court Cases
FSIP Final Actions
General Counsel Advice to Regional Directors
General Counsel's Settlement Corner

FLRA Issues Final ULP Regs

News to Know

FLRA Issues Final Version of ULP Regs

The FLRA published its final rule containing revisions to its unfair labor practice (ULP) complaint regulations in the Federal Register on July 31. The new regulations, which went into effect on October 1, significantly change the way the FLRA deals with ULP complaints. The revisions are designed to encourage collaborative dispute resolution, sharpen the issues to be litigated, and make the regulations clearer and more user-friendly.

"Encouraging settlements and improving enforcement under the Statute serve as the foundation on which the new regulations are built. The cornerstone is the new obligation for parties to exchange information before the hearing. Parties now will be required to share information 14 days before the trial and, in almost every case, a pre-hearing conference will be held to discuss, narrow, and resolve as much of the dispute as possible," said Chair Phyllis Segal. "Where cases are not settled, this disclosure and discussion will allow more focused hearings and speedier decisions, which should save money for all the parties involved."

The revisions make a number of improvements to the ULP process. To ensure that the new pre-hearing disclosure requirements are met, the regulations give the Administrative Law Judges the authority to sanction parties for their failure to comply. The regulations incorporate the FLRA pilot settlement judge program, which has had considerable success in its first two years of operation. In addition, to make them easier to follow, the regulations are reorganized, with headings that serve as a guide to the user.

FLRA TO SURVEY CUSTOMERS

In November, the FLRA will distribute customer surveys to individuals who, in 1996 and 1997, participated in FLRA cases or received training from the agency. If you receive the survey, please complete and return it. The FLRA wants to be responsive to customer needs and requests your help.

GENERAL COUNSEL ISSUES FACILITATION, INTERVENTION, TRAINING AND EDUCATION POLICY

FLRA General Counsel Joseph Swerdzewski issued a policy to the Regional Directors governing facilitation, intervention, training and education (FITE) services provided by the Office of the General Counsel (OGC). The FITE policy is the OGC's implementation of the FLRA's agency-wide Collaboration and Alternative Dispute Resolution (CADR) initiative to assist labor and management parties develop collaborative relationships, and to provide dispute resolution services in unfair labor practice, representation, negotiability, impasses, and arbitration cases.

"Our FITE services provide Federal employees, unions and agencies with a problem-solving alternative to adversarial litigation and the opportunity to obtain assistance to enhance labor-management relationships that deliver the highest quality services and enhance the quality of work life and well-being of employees and managers," said General Counsel Swerdzewski. "FITE activities allow OGC employees to use their labor law and problem solving expertise to assist Federal employees, unions and agency management in resolving disputes and enhancing labor-management relationships."

The policy describes the services offered by the OGC. Objective criteria, used to determine if FITE services are appropriate, are outlined to ensure that the Regional Directors and the parties have a common understanding of how the Office of the General Counsel concentrates its limited resources where they have the potential to achieve the greatest results.

A FITE program can be initiated by the OGC or by the parties. Requests to participate may be submitted to the OGC National or Regional Offices. In addition, requests for ADR services in unfair labor practice, representation, negotiability, and arbitration cases pending before the Authority may be directed to the CADR office at (202) 482-6503.

A copy of the General Counsel FITE Policy is available at www.flra.gov or by faxing a request to (202) 482-6608.

PRESIDENT CLINTON NOMINATES DALE CABANISS TO BE A MEMBER OF THE AUTHORITY

On September 2, the President nominated Dale Cabaniss to be a Member of the FLRA. Ms. Cabaniss currently serves as a Professional Staff Member for the Senate Labor and Health and Human Services Appropriations Subcommittee, where she is the principal legal advisor to Senator Ted Stevens. She is responsible for the appropriations accounts for the Department of Labor, the national Labor Relations Board, the National Mediation Board, and other agencies. Ms. Cabaniss also served as the Chief Counsel for the Senate Governmental Affairs Subcommittee on Post Office and Civil Service.

THANKS FOR THE WEB SITE FEEDBACK

The FLRA Web site is receiving an increasing number of visitors. In September, the site averaged 343 "hits" a day, up from 193 the previous month. The agency is pleased to be getting favorable feedback from users of our Web Site. The favorite comment so far says in part: "As a customer, I believe that you have struck a near-perfect balance between attractive graphics and quality information." The most common suggestions that have been made are to add a search capability for Authority cases and agency forms which can be downloaded. The feasibility of these suggestions is being explored.

OGC SUBSTANTIALLY REDUCES INVENTORY OF OVER-AGE ULP CASES

General Counsel Joseph Swerdzewski announced that the OGC reduced the number of "over-age" unfair labor practices (ULP) cases in the OGC inventory by 78%. "Over-age" cases are defined as cases that are more than 90 days old from the date of filing to the date of action on the charge. The OGC had 938 "over-age" cases pending on December 31, 1996. Six months later, that number dropped to 201 cases. The "over-age" ULP charges resolved were either settled, withdrawn, dismissed, or moved to the next stage through the issuance of a ULP complaint.

"This is a tremendous accomplishment by the staff of the Office of General Counsel. We set a goal for ourselves to dramatically reduce the number of 'over-age' cases while still processing our new cases in a timely fashion," said General Counsel Swerdzewski. "Our next goal is to reduce the average age of the cases that we have pending in all stages of the process and continue to provide timely customer service."

The focus on improving timely resolution of ULP charges is one facet of the OGC's continuing effort to improve its customer service. The General Counsel has issued a series of memoranda to provide clear guidelines on policy and procedures to the OGC Regional Directors and released those policies to assist OGC customers as well.

RICHARD I. BLOCH NAMED AS A MEMBER OF THE FOREIGN SERVICE LABOR RELATIONS BOARD

Phyllis Segal, FLRA Chair, appointed Richard I. Bloch to a three year term on the Foreign Service Labor Relations Board.

Mr. Bloch is an arbitrator and mediator of labor and commercial disputes, with significant experience in both the public and private sector. He was appointed as a member of the Foreign Service Grievance Board in 1976 and served as Chairman of the Grievance Board from 1978 to 1984. He serves as arbitrator for numerous school systems, municipalities and police and fire departments. Mr. Bloch is currently the permanent umpire for General Dynamics Corporation and ALCOA and serves as arbitrator for major league baseball, football, and hockey. Mr. Bloch lectures and conducts training sessions. He is also an adjunct professor at the Georgetown University Law Center.

The Foreign Service Labor Relations Board administers the labor-management relations program for Foreign Service employees in the U.S. Information Agency, the Agency for International Development, and the Departments of State, Agriculture and Commerce. The Board is responsible for: 1) supervising or conducting elections and determining whether a labor organization has been selected as the exclusive representative; 2) resolving complaints of alleged unfair labor practices; 3) resolving issues relating to the obligation to bargain in good faith; and 4) resolving disputes over the effect or interpretation of a collective bargaining agreement.

The Foreign Service Act provides that the FLRA Chair serves as Chair of the Board and appoints the two other members to three-year terms. The appointees are selected from nominees approved both by the agencies over which the Board has jurisdiction and by the exclusive representative of the employees in each agency. Serving with Mr. Bloch as a Board Member is Tia Denenberg, an arbitrator from Red Hook, New York. The FLRA General Counsel serves as General Counsel for the Board, which receives staff support from the FLRA.

UPDATE ON CADR

The Collaboration and Alternative Dispute Resolution program (CADR) continued to provide services to labor and management throughout the Federal sector. FLRA staff used a variety of dispute resolution techniques to facilitate the resolution of pending disputes, cultivate skills in interest-based problem-solving and improve labor-management relationships. FLRA staff also presented briefings and workshops at conferences, including the SFLRP Symposium in Virginia Beach, VA, the Association of Labor Relations Agencies and the Federal Dispute Resolution conference.

The following illustrates some of the assistance provided to customers nation-wide:

Intervening in Pending Disputes

Training

Facilitating Labor-Management Relationships

Authority Cases

The case summaries were prepared by FLRA staff for guidance and informational purposes only, and may not be used as an official position of, or interpretation by the Authority. The term "Statute" throughout the text refers to the Federal Service Labor-Management Relations Statute §§7101-7135.

Representation Cases

Unfair Labor Practice Cases

Negotiability Cases

Arbitration Cases

Court Cases

FSIP FINAL ACTIONS

The case summaries were prepared by FLRA staff for guidance and informational purposes only, and may not be used as an official position of, or interpretation by the Federal Service Impasses Panel. The term "Statute" throughout the text refers to the Federal Service Labor-Management Relations Statute §§7101-7135.

Number, Types, and Grades of Bargaining-Unit Positions in Branches; Maintaining Staffing Levels; Duration of Agreement and Reopener

Welfare Reform and Employment Conditions

Changing the Basic Workweek

Parking and Voice Mail for Employees

Salary Increases for the 1997-1998 School Year

Termination of Compressed Work Schedule

Reduction in Force

GENRAL COUNSEL'S ADVICE TO REGIONAL DIRECTORS ON PRE-DECISIONAL INVOLVEMENT

ABOUT THIS COLUMN

The FLRA's General Counsel, Joseph Swerdzewski, has final authority over the issuance of complaints under the Federal Service Labor-Management Relations Statute. The General Counsel's approach in deciding whether to issue a complaint in a particular set of circumstances influences the direction of the law. For that reason, and to keep parties informed of the policies being pursued by the Office of the General Counsel (OGC), the Bulletin highlights selected cases that were considered by the OGC pursuant to requests for case-handling advice from Regional Directors, and summarizes guidance issued on novel legal issues. The interpretations of the Statute relied upon in the advice and guidance represents the OGC's position, and are not an official position of, or interpretation by, the Authority.

Pre-decisional involvement is the process used to include employees in shaping decisions that affect employees and the work they perform. According to the FLRA's General Counsel Joe Swerdzewski, "pre-decisional involvement, used correctly, can greatly enhance a productive relationship. Collaborative problem solving can identify problems and craft solutions by drawing on employees' valuable suggestions on ways to achieve a significant return on the agency's efforts."

To achieve the goal of enhancing a productive relationship whereby agency management employees, through their exclusive representative, are afforded the opportunity to shape decisions in the workplace, General Counsel Swerdzewski issued a policy to the Regional Directors regarding pre-decisional involvement. This policy describes the basic principles that underlie this process and discusses the benefits and risks of engaging in this process, as well as the relationship between pre-decisional involvement and the statutory duty to bargain. The policy also provides a detailed model for collaborative problem solving through pre-decisional involvement.

The guidance and an executive summary are available at www.flra.gov or by faxing a request to (202) 482-6608.

GENERAL COUNSEL'S SETTLEMENT CORNER

ABOUT THIS COLUMN

In accordance with the OGC's Settlement Policy, parties have entered into numerous novel settlement agreements resolving pending ULP cases. This policy, issued in conjunction with the Prosecutorial Discretion Policy, provides Regional Directors with the flexibility to develop, with the parties, innovative remedies that maximize the purposes and policies of the Statute, resolve the specific issues and meet the needs of the parties. To encourage parties to jointly resolve disputes consistent with principles and objectives set forth in the Settlement Policy, selected provisions of recent settlement agreements follow. The parties are not identified in order to maintain confidentiality.

Agency Agrees to Conduct Mandatory Training for Supervisors and Managers

In a pre-complaint settlement agreement, the parties agreed that the Agency would post a notice to all employees stating that it would conduct mandatory training for supervisors and managers. The Agency further agreed that it would not hold formal discussions with unit employees concerning grievances or any personnel policy or practice without notifying the union and affording the union the opportunity to be represented at the formal discussions.

Agency Agrees to Rescind Activation of a "Hands-Free" Intercom Telephone System and to Abide by Prior Agreement to Disable the System

After issuance of complaint and notice of hearing, the parties agreed that the Agency would post a notice to all employees that the Agency is required to disable the "Hands-Free" intercom system for all telephones in common work areas of the unit which resulted from management's unilateral action. In agreeing to abide by the terms of a prior agreement management deactivated the system except that an occupant of a private office would have the option to have this feature on or off. Management further agreed not to alter the telephone system without first providing the union with notice and the opportunity to negotiate any proposed changes as appropriate under the Statute. Lastly, management agreed to honor all agreements negotiated with the Union for the duration of the agreements or until the parties have mutually agreed to rescind or alter the terms of the agreements.

Agency Posts Notice Agreeing to Rescind Compressed Work Schedule

After issuance of complaint and notice of hearing, the parties agreed that the Agency would post a notice to all employees that the Agency is required to rescind the compressed work schedule unilaterally implemented for bargaining unit employees. The Agency also agreed not to implement changes in conditions of employment without providing the Union with an opportunity to negotiate the impact and implementation of the changes. The Agency further agreed not to hold formal discussions concerning the conditions of employment of bargaining unit employees without first giving notice to the Union.

Agency Agrees Not to Reward Certain Employees on Work Groups with 24-Hour Time-off Awards When Those Employees Represent or are Appointed by the Union

After issuance of complaint and notice of hearing, the parties agreed that the Agency would post a notice to all employees stating that the Agency would not reward employees with 24-hour time-off awards for their participation on a work group or any other team used to implement work procedures or otherwise affect terms and conditions of employment when the employees serving on those teams represent or are appointed by the Union. The Agency further agreed not to encourage or discourage membership in the Union through an award system, working assignment, or any other condition of employment.

Agency Provides Unit Employee with Written Assurance that no Disciplinary Action will be Taken Based on Discussions that took Place During a Weingarten Meeting Where He was Denied the Right to a Union Representative and Unit Employees Notified by E-Mail that Management has been Trained on their Obligations under Section 7114(a)(2)(B)

After issuance of complaint and notice of hearing, the parties agreed that no disciplinary action will be taken against a unit employee who was denied the right to a union representative under section 7114(a)(2)(B) of the Statute. The parties further agreed that the Agency would notify unit employees by E-Mail that management officials were trained regarding their obligations under section 7114(a)(2)(B) of the Statute and that management officials would allow the Union the opportunity to be present at any examination of a unit employee where s/he reasonably believes that disciplinary action may result from the examination and the employee requests representation.

Agency Agrees to Seven Provisions of Settlement Agreement Concerning the Implementation of Changes in a Unit.

The parties in two bargaining units agreed in a consolidated pre-complaint settlement agreement that the Agency would comply with the following seven provisions concerning the implementation of changes in working conditions in an Ambulatory Surgery Observation Unit. In this regard, the Agency will: (1) provide the Unions with available information, including Directives, and any options concerning staffing of the Unit; (2) not bypass the Unions by meeting with unit employees concerning conditions of employment of unit employees without giving the Unions notice of, and an opportunity to be present at, the meeting; (3) fulfill its bargaining obligations before it changes working conditions in the unit; (4) adhere to the provisions of the collective bargaining agreement; (5) upon request, negotiate any proposals and invoke the mediation and impasse provisions of the bargaining agreement where agreement cannot be reached; (6) afford the Unions the opportunity to bargain any changes in the Ambulatory Surgery/Observation Unit; and (7) obtain input from the Unions on the name of any new unit.

UNILATERAL SETTLEMENT AGREEMENTS

The following settlement agreements were approved by a Regional Director applying the OGC's Settlement Policy over the objection of the charging party because the settlement effectuated the purposes and policies of the Statute:

Agency Agrees Not to Suggest or Imply to Unit Employees that their Jobs Could be Contracted Out or that Facility Could be Closed if the Employees Exercise Their Rights Under the Statute

In a pre-complaint settlement agreement, the Agency agreed to post a notice to all employees stating that it would not suggested or imply in any way that unit employees' jobs could be contracted out or that the Facility would be closed if the employees exercised their rights under the Statute to engage in protected activity including the filing of grievances or ULPs.

Agency Agrees to Bargain in Connection with the Implementation of an Alcohol and Drug Testing Program

After issuance of complaint and notice of hearing, the Agency acknowledged that it had an obligation to bargain with the Union concerning the impact and implementation of matters when it exercised management rights under the Statute and that it cannot change working conditions until the bargaining obligation has been fulfilled. Specifically, the Agency agreed to bargain with the Union concerning the impact and implementation of the Alcohol and Drug Testing Program and implement all agreements reached in such negotiations.

Union Agrees to Make Employee Whole for all Dues and Monies that Should Not Have Been Withheld From the Date Employee Filed Dues Revocation Form

In a pre-complaint settlement agreement, the parties agreed that the Union would post a notice to all employees requiring that the Union make a unit employee whole for all dues monies which the employee filed a dues revocation form. The Union further agreed that it would not interfere with its member rights to revoke their authorization for the Agency to deduct dues from their paychecks.

Visit our Web Site at:
http://www.flra.gov