Alternative Dispute Resolution
The FLRA has integrated alternative dispute resolution (ADR) into virtually all of its processes, and significantly expanded its training outreach and facilitation activites. All components of the FLRA assist parties in resolving their disputes using consensus-decision making and ADR techniques to reduce litigation and its related costs. ADR is an informal process that allows parties to discuss and devlop their interests in order to resolve the underlying issues and problems in their relationships. This includes interest-based conflict resolution and intervetion services in pending negotibaility appeals, arbitration cases, impasse bargining disputes, unfair labor practice cases, and representation cases.
The FLRA's Collaboration and Alternative Dispute Resolution (CADR) program supports the integration of ADR into all FLRA case processes, and through the CADR Office (CADRO) provides ADR and facilitation services, resources, and educational tools for FLRA customers. In addition, CADRO provides facilitation services and interest-based problem solving training to assist management and labor in developing and maintaining collaborative relationships generally and under Executive Order 13522, Creating Labor-Management Forums to Improve Delivery of Government Services.