Alternative Dispute Resolution & Training

Federal sector labor-management relations has changed significantly in recent years.  Greater emphasis is now placed on the use of alternative dispute resolution (ADR) and consensus decision-making in resolving workplace disputes and in improving labor-management relationships in the Federal Government.  All components of the FLRA use ADR methods to facilitate dispute resolution activities. 

The FLRA's Collaboration and Alternative Dispute Resolution (CADR) program enhances these efforts by supporting the integration of ADR into FLRA case processes.  The CADR Office (CADRO) provides overall support throughout the FLRA in implementing the CADR program.  In addition, CADRO provides facilitation services and interest-based problem solving training to assist management and labor in developing and maintaining collaborative relationships generally and under Executive Order 13522, Creating Labor-Management Forums to Improve Delivery of Government Services.

The Office of the General Counsel (OGC) also provides case related ADR services, which are set forth on the OGC's ADR page, and Statutory Training on the Federal Service Labor-Management Relations Statute as well as Representation case handling training, which are all set forth on the OGC's training page.  In addition, the OGC has partnered with the Federal Mediation and Conciliation Service (FMCS) to provide overview training on Executive Order 13522, Creating Labor-Management Forums to Improve Delivery of Government Services, including pre-decisional involvement, metrics, forum design, consensual decision-making, and facilitation.

Additionally, consistent with its statutory charge to provide leadership in establishing policies and guidance to participants in the Federal labor-management relations program, the Authority provides training on the Federal Service Labor-Management Relations Statute and the FLRA's Regulations and case processing procedures.   

Frequently Asked Questions (FAQs) about the FLRA's ADR Programs 

Contact Information for ADR and Facilitation Services or Training 

CADRO Services

OGC Training Programs

FLRA and FMCS Joint Training Program

FLRA Offices' Training Contacts