National Treasury Employees Union (Union) and U.S. Customs Service, Washington, D.C. (Agency)
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The decision of the Authority follows:
8 FLRA NO. 1
NATIONAL TREASURY EMPLOYEES UNION Union and U.S. CUSTOMS SERVICE, WASHINGTON, D.C. Agency Case No. 0-NG-281
The petition for review in this case comes before the Federal Labor Relations Authority (the Authority) pursuant to section 7105(a)(2)(E) of the Federal Service Labor - Management Relations Statute (the Statute) (5 U.S.C. 7101 et seq.), and raises the question of the negotiability of three Union proposals. Upon careful consideration of the entire record, including the parties' contentions, the Authority makes the following determinations.
Union Proposal I
Hats may only be required when working out of doors, or where headgear is required for safety, excluding uniformed personnel performing vehicle inspection. (Only the underlined portion is in dispute.) 1
The Authority agrees with the Agency that the underlined portion of this proposal is negotiable only at the election of the Agency pursuant [ v8 p3 ] to section 7106(b)(1) of the Statute. 2 Since the Agency has elected not to negotiate, the proposal is outside the duty to bargain. More specifically, the Authority concludes that the underlined portion of Union proposal I concerns "the means of performing work" within the meaning of that phrase in section 7106(b)(1). The record in this case shows that the principal purpose of the Customs Service's law enforcement uniform is to enable the public to readily identify the wearer as a representative of Government and that the wearing of a hat promotes this purpose. Further, law enforcement is enhanced. See National Treasury Employees Union and U.S. Customs Service, Region VIII, San Francisco, California, 2 FLRA 255 (1979). Accordingly, pursuant to section 2424.10 of the Authority's Rules and Regulations (5 CFR 2424.10 (1981)), IT IS ORDERED that the portion of the Union's petition for review relating to Union proposal I be, and it hereby is, dismissed.
Union Proposal II
If a member of the public complains about the actions of any employee, the affected employee will only be required to provide the complainant with his or her badge number. An employee who does not have a badge number will refer the complainant to his supervisor. If the complaining party persists in attempts to obtain the affected employee's name, the employer will not disclose the employee's identity without his consent. The supervisor will provide the complaining party with the employee's badge number and the appropriate district/area director's name and address and office telephone number. (Only the underlined portion is in dispute.)
In agreement with the Agency, the Authority concludes that the underlined portion of the proposal is negotiable only at the election of the Agency under section 7106(b)(1) of the Statute, and the Agency has elected not to negotiate. The record shows that the Agency's [ v8 p4 ] commitment to courteous treatment of the traveling public is central to effectively accomplishing its law enforcement function. By virtue of the public being able to identify with whom they are dealing, i.e., by requesting their names, courteous treatment is furthered. Thus, the disclosure of an employee's name, upon request, is a "means" of furthering the performance of the Agency's work. See U.S. Customs Service, Region VIII, San Francisco, California, supra. Accordingly, pursuant to section 2424.10 of the Authority's Rules and Regulations (5 CFR 2424.10 (1981)), IT IS ORDERED that the portion of the Union's petition for review relating to Union proposal II be, and it hereby is, dismissed.