U.S. Federal Labor Relations Authority

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Foreign Service Impasse Disputes Panel Biographies

Mark A. Carter, Chair

FSIP Chairman Mark A. Carter serves as the Chair of the FSIDP.

Shawn Hooper

Shawn Hooper has over 25 years of experience in the employee and labor-relations disciplines. He currently serves as the Director of the Office of Employee and Labor-Management Relations, Human Resources Center (HRC), at the DOL. In this capacity, he oversees all of the DOL’s employee and labor relations activities, including labor and employee relations policy development and oversight. Mr. Hooper manages a team of federal human-resources professionals and senior contractors, while serving as the principle liaison to the DOL’s field managers across the country. He also leads and coordinates all national labor negotiations with three DOL unions, which represent over half of the agency’s 18,000 employees; and he manages the DOL’s employee-relations portfolio, including arbitration and litigation strategy. Prior to his appointment to this position in 2014, Mr. Hooper served as the Administrative Officer for the HRC, where he managed all operational aspects of the organization and served as a principal senior advisor to the HRC Director. He previously served as Senior Advisor to the Director, Office of Workers’ Compensation Programs, DOL from 2005-2012; Chief of Staff, Office of Federal Contract Compliance Programs, DOL from 2003-2005; and held senior management positions with the State of Minnesota in the areas of economic development and securities registration. Mr. Hooper is a graduate of the University of San Diego School of Law and the University of Minnesota-Duluth. He lives in Woodbridge, Virginia.

William C. Hansen

William C. Hansen is a Commissioned Foreign Service Officer with the United States Agency for International Development (USAID). Mr. Hansen joined USAID in 2004 as an Executive Officer specializing in Administrative Management. He has been posted in Indonesia, Albania, The Republic of Georgia, Iraq, and Kenya. Prior to joining USAID, Mr. Hansen was a Career Military Officer in the U.S. Army. He was deployed both domestically and overseas, serving in Georgia, California, Panama, Germany, North Carolina, Kansas, Texas, and Washington D.C. He retired from the U.S. Army in 2004.  Mr. Hansen holds a Bachelor of Science in Industrial and Labor Relations from Cornell University, and a Master of Science in Administration from Central Michigan University.  

Andrew R. Arthur 

Andrew R. Arthur is currently a Resident Fellow in Law and Policy at the Center for Immigration Studies, an independent, non-partisan, non-profit research organization, which is the nation’s only think tank devoted exclusively to research and policy analysis of the economic, social, demographic, fiscal, and other impacts of immigration on the United States.  He has previously served in the legislative branch as Staff Director, U.S. House of Representatives Committee on Oversight and Government Reform, National Security Subcommittee from 2015 to 2016, and as Counsel to the U.S. House of Representatives, Committee on the Judiciary from 2001 to 2006.  In addition, Mr. Arthur served previously in the executive branch as an Immigration Judge at the U.S. Department of Justice (DOJ), Executive Office for Immigration Review (EOIR), Immigration Court in York, Pennsylvania, from 2006 to 2015, and in various supervisory and non-supervisory roles within DOJ’s former Immigration and Naturalization Service (INS) and EOIR from 1992 to 2001.  He received his J.D. from The George Washington University Law School in 1992 and his B.A. from The University of Virginia in 1988.  Mr. Arthur resides in Towson, Maryland.