26:0375(46)AR - VA Medical Center, Leavenworth, Kans., and AFGE, Local 85 -- 1987 FLRAdec AR
[ v26 p375 ]
26:0375(46)AR
The decision of the Authority follows:
26 FLRA No. 46
VETERANS ADMINISTRATION MEDICAL
CENTER, LEAVENWORTH, KANSAS
Agency
and
AMERICAN FEDERATION OF GOVERNMENT
EMPLOYEES, LOCAL 85
Union
Case No. 0-AR-1283
DECISION
I. STATEMENT OF THE CASE
This matter is before the Authority on exceptions to the award of
Arbitrator Charles E. Clark filed by the Agency under section 7122(a) of
the Federal Service Labor-Management Relations Statute (the Statute) and
part 2425 of the Authority's Rules and Regulations. /1/
II. BACKGROUND AND ARBITRATOR'S AWARD
A grievance was filed concerning the performance evaluation of the
grievant, a food service worker in the Agency's Dietetic Service, who
received a satisfactory rating. During the rating period in question,
the grievant worked under three supervisors and under two different
performance plans. The grievant sought a rating of highly satisfactory
on her evaluation asserting, in part, that she had not received the
required performance plan. To resolve the grievance, the grievant's
most recent supervisor was directed to reevaluate the grievant taking
into account the performance plan. Again, the grievant was given a
satisfactory rating. Another grievance was filed which was submitted to
arbitration and which is before us now on exceptions to the award. The
issue submitted to arbitration was whether the master labor agreement
had been violated by the Agency in evaluating the grievant and, if so,
what the remedy should be.
The Arbitrator determined that the Agency violated the agreement in
evaluating the grievant. More particularly the Arbitrator found that
the Agency had violated its own Policy Memorandum, MCPM 05-22. This, in
turn, was found to constitute a violation of the parties' master
agreement which provides that employee job performance is to be
evaluated on a basis that is "fair, reasonable, equitable and
job-related." The Arbitrator found an additional violation of the master
agreement concerning "Official Records" and the use and dissemination of
supervisory notes kept on employees.
In fashioning a remedy, the Arbitrator noted that there was
insufficient evidence concerning the grievant's performance under two of
the supervisors upon which to evaluate her performance during the entire
rating period. The Arbitrator found inapplicable a portion of the
master agreement which would have allowed for a carry over of a rating
from a previous rating period for employees in certain circumstances.
The Arbitrator then concluded that he could not reevaluate the
grievant's performance. Rather, he concluded that the sole feasible
remedy was to provide that future performance evaluations be consistent
with the master agreement. Therefore, as a remedy, the Arbitrator
ordered the Agency to add various "procedures" for rating employee
performance to MCPM 05-22. Essentially, the "procedures" concerned the
preparation of complete appraisals by supervisors who supervise
employees for periods of less than 12 months during the rating period,
as occurred in this case; the weighting of such appraisals according to
the number of months supervised by each rating supervisor; and the
averaging of such evaluations to arrive at the final performance
evaluation.
The Arbitrator also directed that the Agency meet and confer with the
Union concerning various aspects of performance standards for all jobs
in the Dietetic Service, including job analysis and identification of
critical elements and other key responsibilities, and the manner and
means of rating employees. Finally, the Arbitrator ordered the Agency
to train supervisors in various matters, including (1) all aspects of
their duties and responsibilities under the provision of the parties'
agreement pertaining to the maintenance of records; (2) modifications
to the written performance standards, following consideration of the
Union's views and recommendations; and (3) other matters related to the
employee evaluation process.
III. AGENCY'S EXCEPTIONS
The Agency principally contends that the Arbitrator's award is
contrary to section 7106(a)(2)(A) and (B) of the Statute. We agree.
IV. ANALYSIS AND CONCLUSIONS
The Authority has repeatedly recognized that the plain language of
section 7106 provides that "nothing" in the Statute shall "affect the
authority" of an agency to exercise the rights enumerated in that
section. American Federation of Government Employees, AFL-CIO, Local
1968 and Department of Transportation, Saint Lawrence Seaway Development
Corporation, Massena, New York, 5 FLRA 70, 79 (1981), aff'd sub nom.
AFGE Local 1968 v. FLRA, 691 F.2d 565 (D.C. Cir. 1982), cert. denied,
461 U.S. 926 (1983). Therefore, the Authority has consistently held
that an arbitration award may not interpret or enforce a collective
bargaining agreement so as to improperly deny an agency the authority to
exercise its rights under section 7106 or result in the substitution of
the arbitrator's judgment for that of the agency in the exercise of
those rights. U.S. Customs Service, Laredo, Texas and Chapter 145,
National Treasury Employees Union, 17 FLRA 68 (1985); American
Federation of Government Employees, Local 3258 and U.S. Department of
Housing and Urban Development, 21 FLRA No. 56, slip op. at 4 (1986).
Section 7106(a)(2)(A) and (B) of the Statute reserves to agency
management the right to direct employees and assign work, including the
right to determine the methods to be used in evaluating employee work
performance. See American Federation of Government Employees, Local
1760, AFL-CIO and Department of Health and Human Services, Social
Security Administration, 23 FLRA No. 21 (1986) (proposals 2-6).
In this case, by ordering the Agency to add various requirements to
an existing Agency performance evaluation policy, including the weights
to be accorded to supervisory appraisals and the manner in which final
employee performance ratings are to be reached, the Arbitrator
prescribed the method to be used by the Agency in evaluating employee
work performance. The award is therefore contrary to section
7106(a)(2)(A) and (B) of the Statute in that respect. See also Federal
Prison System, U.S. Medical Center for Medical Prisoners and American
Federation of Government Employees, Local 1612, 23 FLRA No. 53 (1986).
Moreover, to the extent that the award directs the Agency to bargain
with the Union concerning performance elements and standards for
employees, that part of the award is also contrary to section
7106(a)(2)(A) and (B). National Treasury Employees Union and Department
of the Treasury, Bureau of Public Dept., 3 FLRA 769 (1980), aff'd sub
nom. National Treasury Employees Union v. FLRA, 691 F.2d 553 (D.C. Cir.
1982).
The award is also deficient because it would require the Agency to
assign work to supervisors. The Authority has consistently found that
union proposals which prescribe specific duties to be performed by
particular non-bargaining unit personnel in an agency are outside the
duty to bargain since they would interfere with management's right to
assign work under section 7106(a)(2)(B) of the Statute. See generally
The Department of Health and Human Services, Social Security
Administration, Kansas City, Missouri, 17 FLRA 561 (1985). The
Authority has previously held that training is part of the assignment of
work. See, for example, AFGE Local 1760 and Social Security
Administration, 23 FLRA No. 21 (proposal 8). Therefore, that part of
the award which directs training for supervisors concerns the
assignement of work and is inconsistent with section 7106(a)(2)(B) of
the Statute.
As to any remedy to which the grievant might be entitled because of
the Agency's violation of its own policy memorandum and the parties'
collective bargaining agreement, the Arbitrator properly found that he
could not reevaluate the grievant. In cases involving disputes over
performance appraisal matters, we have held that an arbitrator may not
substitute his or her own judgment for that of management as to what a
grievant's evaluation should be. However, it is entirely appropriate
for an arbitrator to direct that a grievant's work product be properly
evaluated. See Health Care Financing Administration and American
Federation of Government Employees, Local 1923, 25 FLRA No. 59 (1987)
and cases cited therein. It is equally appropriate that the grievant's
performance be reevaluated in this case since the Arbitrator found that
the Agency had violated its own policy on performance evaluations and
the master agreement in evaluating the grievant.
V. DECISION /2/
For the reasons set forth above, the award is modified to provide the
following remedy in place of that directed by the Arbitrator:
The Agency is directed to reevaluate the grievant's performance
in accordance with the established performance appraisal policy
and the parties' master collective bargaining agreement for the
appraisal period in question.
Issued, Washington, D.C., March 25, 1987
/s/ Jerry L. Calhoun, Chairman
/s/ Henry B. Frazier III, Member
/s/ Jean McKee, Member
FEDERAL LABOR RELATIONS AUTHORITY
--------------- FOOTNOTES$ ---------------
(1) The Union requested that the Authority dismiss the exceptions as
having been untimely filed. However, we have determined that the
exceptions were timely filed under sections 2425.1, 2429.21 and 2429.22
of the Authority's Rules and Regulations.
(2) In view of this decision, we find it unnecessary to address other
contentions made by the Agency in its exceptions.