U.S. Federal Labor Relations Authority

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FSLRB Biographies

Susan Tsui Grundmann

FLRA Chairman Susan Tsui Grundmann serves as the Chairperson of the FSLRB.

Ambassador Dennis K. Hays (ret.)

Dennis Hays joined the Foreign Service fresh out of university and was first assigned to the U.S. Embassy in Jamaica as a vice consul and management officer.  Mr. Hays then returned to Washington where he was an Advance Man for Presidential and Vice Presidential visits overseas.  After a year at the John F. Kennedy School at Harvard, where he received a Master’s Degree in Public Administration, Mr. Hays was twice elected President of the American Foreign Service Association (AFSA), the professional voice and exclusive bargaining agent of all Foreign Service agencies.  Mr. Hays subsequently served as Deputy Chief of Mission (DCM) at our Embassy in Bujumbura, Burundi and then first as DCM and then for two years as Charge d'Affaires at the Embassy in Georgetown, Guyana.  At this time the Inspector General formally recognized Mr. Hays as having the best managed mid-sized Embassy worldwide.   After a year at the National War College at Ft. McNair, Mr. Hays became the Coordinator for Cuban Affairs during the time of the Cuban Rafter Crisis.  He resigned from that position in the wake of a policy shift he felt he couldn't support and was reassigned as Director of Mexican Affairs where he focused on NAFTA implementation.  Mr. Hays completed his service as Ambassador to the Republic of Suriname.  Mr. Hays was awarded the Meritorious Honor Award in 1979 and the Superior Honor Award in 1982, 1987, 1992 and 1995.  He was presented the Christian Herter Award for Intellectual Courage and Creative Dissent in 1996 for his actions as Cuba Coordinator.

After retiring from the Foreign Service, Mr. Hays served as the executive vice president of a major foreign policy organization, as an advocate for domestic and foreign technology concerns, including an advanced nuclear fuel technology company and traveled extensively overseas promoting rule of law, anti-corruption and police reform.  In all of these positions he has had direct and ongoing contact with our Embassies and members of the Foreign Service.  Mr. Hays is currently a senior fellow of the Joint Forces Staff College and a senior adviser on political risk for the international oil industry.

Ambassador Hays is also President of the Reston Citizens Association and Chairman of the Fairfax Library Advocates.

Ambassador Thomas J. Miller (ret.)

Ambassador Miller has served in senior executive positions in both the government and non-profit sectors and brings a wealth of experience to the FSLRB.  A twenty-nine year career diplomat, Ambassador Miller’s experience in the Foreign Service spanned many continents.  From 2001-04, he served as U.S. Ambassador to Greece, where he focused on security concerns of the 2004 Olympic Games in Athens.  From 1999-2001, as U.S. Ambassador to Bosnia-Herzegovina, he worked on helping the country recover after a devastating war.  From 1997-99, he was Special Coordinator for the Cyprus negotiations (rank of ambassador).  He was also posted to Thailand as well as Greece two other times.  He also served many years at the State Department in Washington, where he focused on North Africa, the Middle East, and counter-terrorism issues.

After leaving federal service in 2004, Ambassador Miller has held a number of executive and board positions.  Since 2011, Ambassador Miller has served as Chair of the Board of the International Commission on Missing Persons, an international organization that identifies missing persons by using DNA-matching techniques.  He also serves on the boards of Partnership for a Secure America (promoting bipartisanship in US foreign policy), The People’s Trust (supporting young entrepreneurs in Greece), and Lampsa (a Greek hotel company).  He is presently the Chair of the Board of Intralot, Inc., a corporation that runs lotteries in 11 states and the District of Columbia.

From 2010 through 2018, Ambassador Miller served as President and CEO of International Executive Service Corps, a non-profit that provides expertise to developing countries to train in best business practices.  From 2005 through 2008, he served as CEO of Plan International, a nongovernmental organization that works in 66 countries to improve the lives of children in developing countries.

A native of the Chicago area, Ambassador Miller holds five degrees, including a Ph.D., from the University of Michigan.